Mass Tort Law Software

Client relationship management (CRM) software is a platform designed to help businesses build stronger lead and client relationships while enhancing productivity and efficiency. A legal CRM is specifically built to help law firms navigate growth and lead management while fulfilling the unique needs associated with law firms, including mass torts client intake and document automation. 

Mass tort cases typically involve a number of parties and complex case management, and everyone comes to the table with their own perspective, needs, expectations, and circumstances. But while your clients all have different backgrounds, they all still want to feel valued, appreciated, and heard from their legal practice throughout the course of their mass tort claim.

Legal CRMs help law firms navigate client relationships and track clients with mass tort claims. With a number of time-saving tools and organizational features that streamline your firm’s most essential operations, CRMs help firms be consistent with client communications from the initial contact to the close of mass tort actions.

When firms use an effective legal CRM, the client intake pipeline is optimized with every lead and prospect added to the system—status, lead source details, and contact information are all available at a glance. 

Staff members can instantly see which stage each contact is in, know when they’re ready to close, and access comprehensive client and lead data for quick, easy follow-up and communication in mass tort cases. It takes less time to send communications that target particular client needs, which is critical in mass tort law. Targeted emails, including email drip campaigns, are extremely effective for providing clients with the information they need at any stage of their mass tort lawsuit. 

Legal CRMs offer mass tort law firms a number of tools and features designed to help strengthen communication and relationships between your law firm and your clients throughout the case management process.

A specialized legal CRM generally offers time-saving automation tools for mass tort marketing and lead nurturing, client intake, in-depth metrics and analytics, and robust system integrations. The Law Ruler CRM platform also offers secure AI integration for firms and attorneys that specialize in mass tort cases and want to utilize AI to draft customized content in seconds. 

For marketing automation, automated follow-ups help firms respond to client outreach, even after hours or on the weekend. Because leads in mass tort cases often sign with the law firm they speak to first, automated follow-ups are a critical opportunity for touchpoints with potential clients.

SMS text message campaigns are especially effective for mass tort cases because most people open and read their text messages, especially when compared to voicemail. SMS text messages can be used in the client sales funnel and for reminding clients of upcoming dates, appointments, deadlines, and other requirements to move their mass tort case matter forward.

A law firm can follow up with a large volume of leads or clients for class action lawsuits and mass tort cases in less time by tailoring and customizing SMS messages or email marketing campaigns to address common FAQs or events. Teams can drag and drop clients from a mass tort case into several different email campaigns so clients stay up-to-date with any pertinent information for their case matters. SMS text messages, emails, and case-related documents can be drafted and planned in advance, so all you need is to press send.

Oftentimes, mass tort occurs with a large volume of leads and clients, which can make personalized follow-ups and communications overwhelming. A legal CRM allows law firms to send out personalized emails tailored to client needs.

Especially effective as part of lead conversion, an email drip campaign is an effective content content marketing tool that helps educate qualified leads about your firm, and gently point them to the next step towards signing with your firm.

Think of email marketing software as a trail of breadcrumbs. You create a set of communications one time that can be used countless times in the future to guide prospective clients on the path to becoming successful clients.

For mass tort litigation, organization is key in the client intake process. Without a standardized tracking system and legal software to support the practice, firms end up missing opportunities to connect and follow-up with promising leads. Manual data entry is time-consuming and increases the potential for errors that can result in lost leads and inconsistent client communication, but technology can streamline the client intake process. Legal CRMs effortlessly organize client data for mass tort cases, automate the client intake sales funnel to promote scalable growth, and make it easier than ever to track where your leads are in the conversion process. 

An intelligent intake form that adapts the questions presented based on prospect answers is the key to a smoother client intake process. A smart intake form cuts the time your firm staff spends on qualifying leads and securely collects an interested party’s name, address, case details, and other sensitive information from the first contact. The form then imports the lead’s information into your CRM, forming a complete picture of each prospect’s legal needs and reducing the likelihood of data input errors. This feature alone can save your firm countless hours of tedious data entry for case-related documents. 

For a class action lawsuit, like those related to medical devices, mass tort firms can also use a CRM to automate and enhance the client intake process with customized templates. Team members can then automatically populate these templates with accurate client information sourced directly from the CRM through automated contacts. By streamlining this process with automation and reducing time spent on administrative tasks, lawyers involved in mass tort legal proceedings can spend more time focusing on the factual and legal issues at hand. 

Mass tort law firms can use dashboard analytics to review key performance indicators (KPIs) and build custom reports for effective data analysis of legal work.

By measuring and keeping track of KPIs for client intake and marketing efforts, mass tort firms can make informed, data-driven decisions. Automating these reports through a CRM can also help track internal productivity and case metrics.

Mass tort firms can also review automated reports to gain insights on how they can improve efficiency in their legal work processes for increased productivity and profitability.

With the new ChatGPT integration and AI Email Assistant feature, mass tort law firms can streamline marketing and communication efforts more than ever before, for more results and higher client satisfaction in less time.

Law firms can use Law Ruler’s ChatGPT integration to draft marketing campaigns and client communications and accelerate many internal processes, such as document automation, administrative tasks, and template creation. AI can accelerate ROI at every stage of a client’s journey, especially in the intake process for mass tort lawsuits.

AI accessed through mass tort software can help optimize SEO on your website, so you can reach potential mass tort clients faster, and attract more qualified leads for mass tort cases. Use your legal CRM’s AI integration to draft blog posts with tailored SEO, identify valuable content for your client base, and generate new ideas for content.

Email can also be streamlined through AI. Mass tort lawyers can create rough drafts faster than ever before—say goodbye to writer’s block!

Importantly, your mass tort client data is safe when you use ChatGPT as an integration within your legal CRM and mass tort software. When you use a ChatGPT integration, you gain access to a premium version of the feature that is more secure than ChatGPT’s native interface. Law Ruler’s ChatGPT API protects your law firm’s data. The AI model is not able to access and “learn” from your mass tort law firm’s sensitive data.

Yes! Our Pro and Premium plans are ideal for mass tort litigation small law firms. Our premium plan is ideal for small or solo law firms looking to maximize their client communication efforts through marketing automation and email campaigns via mass tort software.

Our Enterprise solution is designed for a legal practice with more than 10 members.

All plans are available on a monthly or annual basis.